About this site

Use of information

Participating, for example by providing a Consumer Comment, in decision-making may not result in positive recommendations for medicines or treatments no matter how good your input is. The information on these pages is intended to ensure you understand what information is sought by decision-makers, but it cannot ensure decisions reflect your preferences and needs as health care decisions are based on a variety of sources including information about clinical and cost effectiveness.

Additionally, information on these pages is only intended to support those who wish to take part and feel able to take part. The Patient Voice Initiative respects your right not to take part. Your health (or your loved one’s health) is always the priority.

We make every effort to provide quality information in our website. However, we do not provide any guarantees, and assume no legal liability or responsibility for the accuracy, currency or completeness of the information. The information is general advice for people wanting to get involved in decisions in the Australian healthcare system. It does not take the place of professional or medical advice.

We always recommend contacting the decision-makers/organisation you wish to engage with for advice that is specific to your needs and their requirements. For example, if you are interested in decisions made by the Pharmaceutical Benefits Advisory Committee (PBAC), Medical Services Advisory Committee (MSAC) or the Protheses List Advisory Committee (PLAC), we recommend contacting the Department of Health’s Consumer Evidence and Engagement Unit (email: HTAconsumerengagement@health.gov.au).

We do not accept any liability for any injury, loss or damage caused by use of the information.

Links to other websites

This website contains links to other websites. We provide these to help you find more information. The linked websites do not necessarily reflect:
• the views of Patient Voice Initiative
• our commitment to a course of action.
We are careful in selecting the websites we link to, but we are not responsible for and do not necessarily endorse their information. You need to make your own decisions about the accuracy, currency, and reliability of information in linked websites.


To the maximum extent permitted by law, the Patient Voice Initiative disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on any material from this website.

Some of the material on this website is sourced from third parties and these third parties make no warranties with respect to the accuracy or completeness of the information contained in this material and bear no liability with respect to that information.

We are not liable for any interference with or damage to your computer system, software or data occurring in connection with, or relating to, this website or its use.


You are free to share and use this material to raise awareness and understanding of the value of the patient voice, however, we ask you to acknowledge the Patient Voice Initiative (Australia) when doing so.


The Patient Voice Initiative is committed to ensuring that your information is secure. Any downloadable forms are provided in a secure format and your information is accessible only to the Patient Voice Initiative.

Acknowledgement of country

The Patient Voice Initiative acknowledges the Traditional Owners of the land we gather and work on and pays respect to their Elders, past and present.


The Patient Voice Initiative is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for HTML and CSS. At the time of development the site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Patient Voice Initiative website, please don’t hesitate to contact us.

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